Refund & Return Policy

Last updated: October 5, 2026

Because of what our products are, we can't take them back once they've left us. We can't verify how they were stored or handled after delivery. So all sales are final, with the exceptions below. You agree to this at checkout.

Before you pay

Until your payment is verified, you can cancel anytime. Email us, or simply don't send payment. Unpaid orders are cancelled automatically after 48 hours.

After you've paid, before it ships

Email us as soon as possible. If it hasn't shipped, we'll cancel it and refund you in full.

If something is wrong with your order

• Damaged in transit. Email a photo of the package and product within 7 days of delivery. We'll send a replacement.

Lost or undelivered packages are covered in our Shipping Policy.

How refunds are paid

Refunds go back to the account you paid from. We send them by hand, usually within 14 business days of approving the refund. We'll email you when it's sent.

Shipping costs are not refunded unless the error was ours.

Contact

Email support@lngrlyf.com. Include your order number (it starts with LNGR-).